Common questions
Frequently asked questions
If your question isn't answered here, call or text — you'll get a real answer, not a canned one.
What kind of repairs do you do?
Practical, component-level electronics repair. Common jobs are game consoles (PS5, Xbox Series X), iPads and tablets, laptops, and desktop PCs and motherboards. Beyond that, it's board-level work: microsoldering, SMD component replacement, connector and charging-port repair, power-management board replacement, and power tool battery repair. If it's electronic and it's broken, it's usually worth a conversation.
Do you diagnose before replacing parts?
Always. The device is tested to find the actual point of failure before any part is ordered or replaced. Swapping parts without a diagnosis wastes your money and often doesn't fix the problem. You get an explanation of what was found and what the options are before the repair continues.
Can every device be fixed?
No, and you should be wary of anyone who says otherwise. Feasibility depends on the specific failure, the condition of the board, and whether replacement parts can be sourced. Some failures are cheap and quick. Some need a rare part. Some devices aren't economical to repair. You'll get a straight answer either way.
What happens if it can't be repaired, or isn't worth repairing?
You'll be told plainly, with the reasoning. Often usable components, modules, or data can still be recovered from a device that isn't worth fixing as a whole — that can offset the cost or help keep another device running.
How much will my repair cost?
It depends on the failure and the parts involved, so a firm number comes after diagnostics rather than before. You'll always get an estimate and a chance to approve or decline before any billable work is done. (Pricing details are not published on this site yet — ask when you get in touch.)
How long does a repair take?
It varies with the type of repair and parts availability. Board-level work and hard-to-source parts take longer than a straightforward connector swap. You'll get a realistic timeframe once the problem is identified.
Do you offer a warranty on repairs?
Warranty terms are not published on this site yet. Ask directly when you get in touch and you'll get a clear answer for your specific repair.
Do you come to me, or do I bring the device to you?
Get in touch to arrange handoff — options and service area are being confirmed. Call or text with your location and the device, and the best way to get it looked at will be sorted out.
My console has a bad HDMI port. Can you fix it instead of replacing the whole console?
Usually, yes. A damaged HDMI port on a PS5 or Xbox Series X is a common board-level repair — the connector is removed and a new one is installed. The first step is still diagnostics, to confirm the port is the only thing damaged and that the port driver and related components are intact.
Can you repair power tool batteries?
Yes — DeWalt pack repair and Milwaukee power-management (fuel gauge) PCB replacement, among others. Batteries are diagnosed cell by cell, and a pack is only repaired if the cells and housing are sound. Safety comes before saving a pack.
Do you recover data?
Where the storage is still readable, yes — data recovery can often be part of a repair. Severely physically damaged drives or chips may need a specialist. Keep your own backups regardless; no recovery is guaranteed.
Is my repair going to use quality parts?
Yes. Board-level repairs use appropriately specified components, and replacement connectors, ports, and boards are sourced to match the original. The aim is a repair that holds up, not one that just survives the first power-on.
Request a repair
Broken electronics? Let's find out what's actually wrong.
Call or text with the device and the symptoms. Diagnostics come first — you'll get a straight answer on whether it's worth repairing before any parts are touched.